Effective till next update
At LHR Chauffeurs, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website, services, and interact with us online or offline.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, billing address, and any other details you provide when making a booking or inquiry.
- Travel Details: Pickup and drop-off locations, dates, times, and preferences related to your chauffeur service.
- Payment Information: When you make a payment, we collect transaction details. We do not store your credit card information directly; it is handled securely by our payment processor.
- Technical Data: IP address, browser type, device information, and usage data collected through cookies and similar technologies.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process bookings and manage ride services
- To communicate with you about your reservations or inquiries
- To personalize your experience and improve our services
- To send updates, promotional offers (with your consent), or company news
- To comply with legal obligations and protect our legal rights
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share information with:
- Service Providers: Drivers, dispatchers, or partners involved in delivering the service
- Payment Processors: For securely handling your transactions
- Legal Authorities: If required by law or necessary to protect our rights and customers
4. Data Security
We implement a range of security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include secure servers, encrypted connections (SSL), and internal access controls.
5. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Correct any inaccurate or incomplete data
- Withdraw consent for marketing communications
- Request deletion of your data (subject to legal and operational obligations)
To exercise any of these rights, please contact us at lhrchauffeursgb@gmail.com
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6. Cookies and Tracking Technologies
Our website may use cookies to enhance your user experience, track usage statistics, and enable core functionality. You can manage cookie settings through your browser at any time.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites.
8. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in legal requirements or our practices. Updates will be posted on this page with the revised effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:
📧 Email: lhrchauffeursgb@gmail.com
📞 Phone: +44-20-8129-4730